Verifying Your aladin288 Account
Verification protects the wallet attached to your account, not just ours. We ask for a government ID and a matching payment method — Touch 'n Go eWallet, GrabPay or your linked bank account — so withdrawals only ever reach the person who opened the account. This step usually comes up the first time you request a payout, and once it's done it
covers future transfers on the same profile. Keeping your registered phone number and ID details current means fewer holds on requests and a cleaner record if you ever need our support team to check a transaction.
- Submit a government ID — Upload a clear photo of your identification so the name matches the one on your account.
- Match your payment details — Confirm the Touch 'n Go eWallet, GrabPay or bank account you use carries the same registered name.
- Confirm your mobile number — Verify the phone number linked to your account, since it's tied to login and withdrawal checks.
- Verification clears your profile — Once confirmed, future withdrawal requests move through without repeating the same document checks.