Reference

How aladin288 Handles Your Personal Data

When you open an account with us, we collect only what we need to run your wallet, process deposits through Touch 'n Go eWallet, Boost, or GrabPay, and keep your account secure.

Account data protectionTouch 'n Go eWallet & Boost contextYour rights, clearly statedCookie use disclosedContact path included

Explore the Lobby Read FAQ

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

You have the right to ask what data we hold on your account, request a correction, or ask us to delete information where that is permitted under applicable law. Send your request through any of the channels below and we will respond once we have verified your account identity. Players in Shah Alam and across Malaysia can use the same contact paths — no separate process needed.

DATA SECURITY PRACTICES

How We Protect and Manage Your Information

Security is built into the account and payment flow from the first login. SSL encryption covers every session, and your wallet payment data — whether you fund via Touch 'n Go eWallet, Boost, or GrabPay — never passes through our servers in plain text. We apply session controls, account-lock triggers on repeated failed logins, and one-time password verification for sensitive account changes.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can manage cookie preferences through your browser settings at any time.

Account Security Controls

Failed login attempts trigger automatic account holds. OTP verification is required before any withdrawal destination or contact detail can be changed on your profile.

Data Retention Policy

We keep your account records only as long as required by applicable law. Once that period ends and your account is closed, personal data is deleted or anonymised from our active systems.

Third-Party Access

Payment processors like Touch 'n Go eWallet and GrabPay receive only the transaction data they need to complete a transfer. No marketing profiling is shared with external parties.

What We Collect and Why We Collect It

aladin288 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect the information you provide when creating your account — name, email address, contact number, and the payment method details needed to process transactions via Touch 'n Go eWallet, Boost, or GrabPay. We also capture device and session data automatically: IP address, browser type, and

1
pages visited, which helps us detect unusual login activity and keep your account safe. Payment reference data from DuitNow and FPX transfers is retained as part of our transaction records for verification purposes. We do not sell your personal data to third parties. Data is shared
2
only with payment processors, identity-verification services, and where required by applicable law in the jurisdiction where you access the platform. Your account data is held on secured servers with access controls and encryption in place. Retention periods follow what local law requires — if you close
3
your account, we keep records only as long as we are legally required to do so. Access to this platform and the data terms here depend on local law and are available where local law permits. If anything in this policy is unclear, reach us through
4
live chat or email before proceeding.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy on aladin288

If your question is not covered below, reach us through live chat or the account help desk. We aim to respond to all data-related queries within a reasonable time after verifying your account identity.

We collect your name, email address, contact number, and payment details needed for processing deposits via Touch 'n Go eWallet, Boost, or GrabPay. Device and session data is also captured automatically for security purposes.

Yes. Submit a deletion request through live chat or email with your account username. We will action it where permitted by applicable law and confirm once the process is complete.

Only with payment processors and identity-verification services required to run your account. We do not sell data or pass it to marketing partners. Sharing happens only where legally required.

Session cookies keep you logged in during your visit. Analytics cookies help us understand page usage patterns. You can adjust cookie permissions through your browser settings without losing account access.

Log in and go to Account Settings to edit contact details. For changes to your registered email or phone number, OTP verification is required before the update is saved.

Retention periods follow what local law requires in your jurisdiction. Once the legal retention period ends, your personal data is deleted or anonymised from our active records.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Infoaladin288 Glossary LiveLive Sic Bo

How aladin288 Handles Your Personal Data

How to Contact Us About Your Data

How We Protect and Manage Your Information

Common Questions About Your Privacy on aladin288

01 What personal data does aladin288 collect when I open an account?

02 Can I ask aladin288 to delete my personal data?

03 Does aladin288 share my data with third parties?

04 How does aladin288 use cookies on the platform?

05 How can I update the personal information on my account?

06 How long does aladin288 keep my account data after I close my account?

Privacy Policy

Related pages

Related pages